Terms of use
Commotion Group Ltd advises that users of this website make use of its functions and features at their discretion and it is understood that visitors use the site to obtain information about our companies, the products we sell and / or to purchase those products.
Copyright and trade marks notice
All products we sell, (including those under our registered brand and trade names), are protected by their respetive brand owners and trade marks. Trade Marks of third parties are used with permission. All content of this site is copyright protected and may not be copied, stored or represented on other media without the prior permission of Commotion Ltd.
Disclaimer
Commotion Ltd and its partners accept no liability for damages, consequential or otherwise, for misuse of the site, or misinterpretation of its contents. Any enquiries about our company and / or products can be directed to us via out contact details advertised elsewhere on this website.
Terms and conditions of sales
PRICES
Prices shown in all catalogues and literature are strictly net and are shown exclusive of VAT. Prices are correct at the time of going to press (E & OE) and whilst every effort will be made to maintain these prices, we reserve the right to change prices without notice. VAT will be charged at the appropriate rate for delivery to all UK and EU addresses.
DESCRIPTIONS
Whilst we take every care to ensure illustrations and descriptions within the catalogue are accurate, we reserve the right to change specifications or improve our products. In the event of any substituted product not being acceptable, we will gladly issue a full credit.
ORDERS
All goods are offered subject to availability. Where possible, an official order number should accompany customer orders and if possible, a contact name for delivery. We endeavour to despatch all orders complete, however any items which are not in stock at the time of ordering will be placed on back order and despatched when they become available.
DELIVERY
All orders will normally be despatched within 48 hours of receipt subject to availability.
Our standard delivery service is 3-5 working days; however a Next Day Delivery service is available for an extra charge. For shipping rates and returns policy, please see Carriage & Returns link.
DISCREPANCIES
Whilst we endeavour to complete all our customers' orders satisfactorily, occasionally errors do occur. Therefore please ensure that all parcels are unpacked and checked carefully upon receipt and that our Customer Services Department are notified of any errors within 14 days of receipt. We will then inform you of the appropriate action to be taken. Please do not attempt to return any goods without prior authorisation.
PAYMENT
All educational establishments automatically qualify for an account and our payment terms are strictly 30 days from invoice date. We welcome orders from private individuals or nursery schools and can accept payment by major credit cards on any order over £25. Otherwise, cheques should be made payable to "Commotion Ltd" or contact our Accounts Department for details of BACS payments. We reserve the right to charge interest on all overdue accounts at 2% per month on the outstanding balance.
TITLE OF GOODS
Ownership (title) of the goods only passes to the purchaser on full payment of the appropriate invoice.
WARRANTY
All items supplied by Commotion Ltd are guaranteed for a period of 12 months from date of invoice. Any item found to be defective through faulty materials or workmanship will be repaired, replaced or credited (at our discretion).
VARIATION
Under no circumstances will Commotion Ltd be bound by any addition to or variation of these terms unless agreed in writing with the Managing Director, Timothy Coote. These conditions and the contract shall be subject to and governed by the Law of England.
DATA PROTECTION
We may transfer information about you to our bankers/financiers for the purposes of providing services and for the following purposes: obtaining credit insurance; making credit reference agency searches; credit control; assessment and analysis (including credit scoring, market, product and statistical analysis); securitisation; protecting our interests. We will provide you with details of our bankers/financiers and that of any credit reference agencies used on request.
Please refer also to our more comprehensive Privacy Notice.